“Know Your Client” (KYC) checks are a legal requirement for art businesses trading in or acting as intermediaries in the sale and purchase of works of art.
Dropshop buyers must provide client identification information and documentation within 48 hours of making payment, to satisfy the required KYC checks. We cannot complete your purchase and ship items you have paid for, until you have satisfied these compliance checks.
Following payment, you will receive an email with instructions and a link to complete the KYC process. Please note that the credit card and billing information used at checkout must match the KYC information provided.
We use a third-party provider (Shufti Pro) to carry out required KYC compliance checks. By proceeding with your purchase, you agree to provide your identification information and documentation to Shufti Pro and accept Shufti Pro’s Terms and Conditions and Privacy Policy for this purpose.
Failure to complete the KYC process within 48 hours of paying will result in cancellation of your order, and we will retain 10% of the purchase price paid to cover administrative and re-stocking costs.
Further KYC details are available here.